Nightingale HQ Blog

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    Customer service automation with an easy FAQ Chatbot

    Posted by Stephanie Organ on 25-Aug-2020 15:02:56
    As part of our #GoSmarter webinar series, Mia Hatton, Data Science Apprentice for Nightingale HQ and founder of a small business, talks to us about ...
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    Four tips for introducing an FAQ chatbot

    Posted by Laura Dernie on 05-Aug-2020 12:05:19
    Getting your own chatbot up and running is not as tricky as you may think. In fact there are many no-code options available and you can be setup in ...
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    Topics: Chatbots, automation

    Bigger, better sales with AI

    Posted by Ruth Kearney on 28-Jul-2020 12:13:58
    Automation and Artificial Intelligence can support the sales team to make bigger, better sales. AI in sales and marketing can be particularly ...
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    Topics: Sales AI, Marketing AI, Chatbots, Quick wins

    COVID triggers a wave of automation

    Posted by Stephanie Organ on 23-Jul-2020 11:55:08
    For companies that have survived thus far through the global pandemic, the next huge challenge they face is getting back to normal. Numerous factors, ...
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    Topics: automation

    Social listening for small businesses

    Posted by Steph Locke on 21-Jul-2020 09:30:00
    Our latest webinar was on social listening. Social listening is monitoring social media for feedback, mentions, or relevant chatter to gain insight ...
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    Topics: Marketing AI, Quick wins, webinars, automation, gosmarter

    Automation: The fundamentals SMEs need to know

    Posted by Ruth Kearney on 10-Jul-2020 13:49:40
    GoSmarter contains six AI-powered tools that help SMEs automate tasks and processes saving precious time and helping increase productivity.  Our new ...
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    Topics: AI adoption, Digital transformation, automation, RPA, robotic process automation, gosmarter

    7 reasons why SMEs need to automate and how

    Posted by Ruth Kearney on 03-Jul-2020 17:16:39
      Going digital and using automation has never been more important to small businesses than it has been since COVID-19. Here's some stats you may not ...
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    Topics: AI adoption, Digital transformation, automation

    Automation for SMEs: the new normal

    Posted by Ruth Kearney on 29-Jun-2020 11:35:10
      SMEs are the backbone of our economy, but they have been worst hit by the pandemic. The lockdown has forced many of them to change how they operate ...
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    Topics: AI adoption, Digital transformation, automation

    5.6million UK SMEs - listen up and automate!

    Posted by Ruth Kearney on 26-Jun-2020 10:37:29
      This week on #AIFightsBack, Steph Locke, CEO of Nightingale HQ, talked about the new GoSmarter automation toolbox, funded by Innovate UK and free ...
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    Topics: Chatbots, Startup, AI journey, Digital transformation, Microsoft, covid19, webinars

    2020 - the year of Contact Tracing Apps

    Posted by Ruth Kearney on 24-Jun-2020 00:15:37
    Guest contributor on our #AIFightsBack webinar series was Dr. Iain Keaney, Data Scientist and Founder of Iain took on the world of ...
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    Topics: AI adoption, covid19, webinars, machine learning, Social Distancing, Privacy, contact tracing apps